PrE-Lert™ Messaging - Early Fault Detection and Alert System - This is a fully automated early fault detection and notification system. Prediction will automatically communicate a problem to our service center via high speed Internet! In many cases, our systems can detect a potential problem well before a failure thus saving you precious time in maintaining your critical production schedules. Here is how it works.
1. The Prediction system monitors its performance and logs daily events. Prediction systems are equipped with "smart routines" which will make attempts to resolve system failures without the need for user intervention. All such events are recorded, including user manual corrective action.
2. Whenever a number of issues, events, measured values or critical system tolerances exceed pre-determined levels, PrE-Lert™ will automatically email a call for help directly to the Latran Technical Support Center.
3. The PrE-Lert™ message is accompanied by all of the system information required for our Technical Specialists to evaluate system performance and proactively contact our valued customers to take corrective action.
5. PrE-Lert™ technology can also be set up to allow immediate paging of customer personnel whenever the Prediction system requires user attention, such as paper or media low conditions, to guarantee continuous proofing without interruption.
PrE-Lert™ will dramatically improve uptime performance and keep your Prediction systems in top performance and delivering consistent, high quality proofs, you have grown to expect time after time
