Prediction Premium Care Service
Priority technical phone support (Mon-Fri 8am -11pm EST)
On-site emergency service (Mon-Fri 8am - 5pm)
Preventative maintenance per manufacturer’s recommendations
All necessary parts replaced as determined by Latran Technologies (Latran) Technical Support
All parts shipped overnight at no additional costs
All software and hardware performance/reliability retrofits as needed

Prediction Shared Care Service Agreement
(An individual must attend Latran authorized service training)
Priority technical phone support (Mon-Fri 8am -11pm EST)
Preventative maintenance per manufacturer’s recommendations
All necessary parts replaced as determined by Latran Technical Support
All parts shipped overnight at no additional costs
All software and hardware performance/reliability retrofits as needed

Prediction Dealer Shared Care Service Agreement
(An individual must attend Latran authorized service training)
Priority technical phone support (Mon-Fri 8am -11pm EST)
Preventative maintenance per manufacturer’s recommendations
All necessary parts replaced as determined by Latran Technical Support
All parts shipped overnight at no additional costs
All software and hardware performance/reliability retrofits as needed

Prediction Insured Care Service Agreement
(An individual must attend Latran authorized service training)
Priority technical phone support (Mon-Fri 8am -11pm EST)
On-site service (Mon-Fri 8am-5pm EST) with a $400 deductible per call
Preventative maintenance per manufacturer’s recommendations
All necessary parts replaced as determined by Latran Technical Support at a 40% discount off list price
All parts shipped overnight at no additional costs
All software and hardware performance/reliability retrofits as needed

Service Training (3 days)
Advanced Applications Training (per 8 hour day)


Prediction 2230 Digital Proofing System
Complete Service Options

Prediction Extended Warranties
Note: The Prediction 2230 Imager is purchased with a 3 month warranty. To extend that warranty see options below. Extended warranties are offered at a discounted rate. Multiple year agreenents are also available at discounted rates.

Prediction 2230 Imager Premium Care Service Agreement
All inclusive full coverage support of the Prediction Product

Latran will cover all authorized equipment subject to the terms and conditions of this agreement.

Priority Technical Phone Support 8:00 AM - 11:00 PM Eastern time.

Latran Technologies technical phone support lines are open from 7:00 AM - 11:00 PM Eastern time. This technical support includes problem analysis and remote diagnostics support in determining and delivering required replacement parts. After hours support will be available at special discounted rates.

On-Site Service 8:00 AM - 5:00 PM Monday through Friday excluding Latran Holidays

Latran will provide on-site service within 24 hours of determining the problem between the hours of 8:00 AM - 5:00 PM Monday through Friday excluding Latran Holidays.

Overnight access to all required replacement parts

Latran will provide overnight access to all required replacement parts as determined by an Authorized Latran Service Engineer. These parts will be shipped overnight at no additional charge to the customer.

All software and hardware performance/reliability retrofits as needed.